If we can't insure an invoice, we'll tell you why. So that you aren't disappointed, read on to learn about Nimbla's requirements for issuing invoice insurance.

❌ Client and debtor can't be the same company.
✔️ This means that you've entered your own company name or number as the debtor. Please enter the company name or number of your buyer.

❌ We can only insure invoices before half of the payment term has passed.
✔️ This means that the number of days between the invoice issue date and the current date is more than the number of days days between the current date and the due date. For example, with net 30 terms you have until day 14 and with net 60 terms you have until day 29.

❌ We cannot insure a single invoice of this amount but you may be able to insure several smaller invoices for this buyer.
✔️ This means that the invoice amount is too big for this buyer. It could be that other customers have also insured invoices against this buyer, so the cover we have available is lower. You could try again with a smaller invoice amount or you can contact us to find out what the maximum amount is for this buyer.

❌ There is no more availability on this buyer currently.
This means that other customers have insured invoices against this buyer and we don't have any availability on this buyer at the moment. Cover could become available again when those invoices are paid because the outstanding amount will be reduced.

❌ There is no more availability on this buyer. If you have any outstanding invoices, make sure you have registered payments received.
✔️ This means that you already have insured invoices against this buyer and we don't have more availability on this buyer at the moment. Cover could become available again when those invoices are paid because the outstanding amount will be reduced.

❌ We are currently unable to insure invoices with this buyer.
✔️ This means that we can't insure invoices for this buyer because there is no cover available.

❌ The invoice risk is too high to be insured, a smaller amount of cover may be available.
✔️ This means that we can't insure the the invoice because the risk of this amount is too high. You could try again with a smaller invoice amount.

❌ We are not able to insure invoices with this buyer due to their low credit rating.
✔️ This means that we can't insure invoices for this buyer because their credit rating is too low or their probability of default is too high. We recommend that you ask for upfront payment if you want to sell to this buyer.

❌ The buyer is no longer trading or has entered insolvency. Please contact [email protected] if you believe this is a mistake.
✔️ This means that we can't insure invoices for this buyer because they're no longer in business according to our data sources. Please contact us if you believe this is a mistake.

❌ Please try again. If the issue persists please contact [email protected].
✔️ This means that we're having trouble calculating a quote for this invoice at the moment because of a technical issue. Please try again to calculate a quote.

❌ We were unable to find a credit rating for this buyer. Please contact [email protected].
✔️ This means we can't calculate a quote for this invoice because we're having trouble finding a credit rating for your buyer. Please contact us so that we can investigate.

❌ Oops, something went wrong. Please try again.
✔️This means we're having an unexpected technical problem. Please try again or contact us if the problem persists.

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