If we can't insure an invoice, we'll tell you why. So that you aren't disappointed, read on to learn about Nimbla's requirements for issuing invoice insurance.
❌ We can only insure invoices during the first half of the payment term.
✔️ For example, with net 30 terms you have until day 14 and with net 60 terms you have until day 29 to insure the invoice.
Please note we are also unable to insure invoices with payment terms longer than 120 days, shorter than 4 days, or which have not been issued yet.
❌ There is not enough cover currently available on this buyer for an invoice of this size; a smaller invoice may be insurable.
✔️ This means that other customers have insured invoices against this buyer and we don't have enough availability at the moment for the size of invoice you have entered. Cover could become available again when those invoices are paid because the outstanding amount will be reduced. You could also try again with a smaller invoice amount or contact us to find out what the current availability is for this buyer.
❌ We were unable to find up to date credit information for this buyer. Please contact [email protected] if you can provide any information.
✔️ This means we can't calculate a quote for this invoice because we're having trouble finding a credit rating for your buyer. Please contact us so that we can investigate.
❌ Another invoice to this buyer is overdue by 45 days or more; this buyer is no longer insurable until the invoice is paid.
✔️ This means that we have a record of invoices against this buyer which are 45 days past due. If these are your invoices and they have been paid, please let us know. Provided there is no other reason your buyer is uninsurable, cover will become available again after our records are updated.
❌ We are currently unable to insure invoices with this buyer. This is usually because we have assessed this buyer to be too risky.
✔️ This means that our calculated quote price is too high compared to the value of the invoice. We recommend that you ask for upfront payment if you want to sell to this buyer.
❌ We are not able to insure invoices with this buyer due to their low credit rating.
✔️ This means that we can't insure invoices for this buyer because their credit rating is too low or their probability of default is too high. We recommend that you ask for upfront payment if you want to sell to this buyer.
❌ We are currently unable to insure invoices with this buyer.
✔️ This means that we can't insure invoices for this buyer because there is no cover available. Please contact [email protected] so that we can investigate.
❌ You cannot insure an invoice issued to your own company.
✔️ This means that you've entered your own company name or number as the buyer. Please enter the company name or number of your customer.
❌ Oops, something went wrong. Please try again.
✔️This means we're having an unexpected technical problem. Please try again or contact us if the problem persists.