If you have any problems accessing Nimbla, it is usually because your activation email from Nimbla is in your ‘Junk’ email folder. If it has been more than 48 hours since you registered with Nimbla, your activation link will have timed out.

Here's how to troubleshoot...

Step 1: find your email from Nimbla

Check whether your activation email from Nimbla has landed in your 'Junk' folder. Make sure you are checking the email account that you used to register with Nimbla.

Step 2: activate within 48 hours

Once you have located your email from Nimbla, click the link in the email. If more than 48 hours have elapsed since you registered, you will be redirected to the ‘Reset Password’ page where you can request a new Nimbla activation link. You must click this new link within 48 hours to activate your Nimbla account.

Step 3: keep your login details safe

Once your account has been activated, make sure you create secure login details. Keep your login details safe so that you can access Nimbla whenever you need us.

Step 4: contact Customer Support for further assistance

If you are still unable to activate or access your Nimbla account, please contact Customer Support live at Nimbla.com, or email us at [email protected].

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